The Palm Monorail is open to the public and offers residents & visitors of the Palm a leisurely and scenic voyage throughout all its landmark destinations. The Palm Monorail spans the trunk of the Palm Jumeirah and operates across four stations, connecting the Gateway station at the entry to the Palm, the Atlantis Aquaventure station at the other end of the island, as well as Golden Mile Station and the Nakheel Mall Station.   

Terms & Conditions

We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

Unused inclusion in a tour package is non-refundable. 

Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

Coupon Codes can be redeemed only through online booking process.

We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.                                                                                                         

Incase the tour is not available on booked date, alternate date option will be given. 

Tour rates may not be valid for festive or exhibition period, in that case if tour is not booked refund will be given.